Delivery Lead

Client Services · Melbourne, Victoria
Department Client Services
Employment Type Full-Time Employee
Minimum Experience Experienced

Delivery Lead


Description: 


Grüezi, Howdy, and G’day! We’re amazee.io, a global Open Source Managed Service Provider with a fully remote team spanning Asia Pacific, Americas, and EMEA time zones. We manage hosting services for our clients worldwide, and our mission is to be the foremost open web hosting company providing technical advice, support, and a platform that is scalable, reliable, flexible and secure, built collaboratively with our customers.


We’re looking for a Delivery Lead to join our remote team. As a Delivery Lead with amazee.io you’ll be supporting our mission by guiding and supporting large corporate and governmental clients from the initial tender process, all the way through to implementation of their web infrastructure projects such as onboardings onto our hosting platform, or updates/improvements to their existing managed web services. You’ll be coordinating clients, engineering teams, and third parties, driving and maintaining an overview of projects until successful delivery, then maintaining and building our client relationships with ongoing account management. 


If you feel like this could be the role for you, then come and join a team of open source enthusiasts, committed to providing flexible hosting solutions in an open, transparent work environment.


What you’ll be doing: 

  • Completing high-quality written proposals and effectively manage complex tender projects and deadlines.
  • Collaborate with subject matter experts (amazee.io internal and with potential external partners) to obtain and provide appropriate content for tender and various prospect inquiries
  • Supporting and owning the client relationship and project delivery, from tender to project closure and ongoing account management. 
  • Providing Program Management and coordination of technical client projects including regular client briefings and team meetings, invoicing and project administration, and discussions/negotiations with clients. 
  • Collaborating and coordinating the client, our engineering team, and any key stakeholder or contributor to the project, ensuring completed project milestones and scope, to deadlines and budget.

 

What you’ll bring: 

  • Experience guiding and supporting the tender process, ideally with the tech industry and/or government procurement 
  • Ability to collaborate with and coordinate multiple stakeholders, often globally 
  • Experience guiding the full lifecycle of technical projects, from definition of scope to completion 
  • An ability to build and maintain trusted relationships with your client 
  • Comfort communicating and documenting in English 
  • High level of self-organization , and the ability to organize and coordinate others. 


Work location:

  • Location is not important, although we have a preference for an APAC time zone for your working hours.

amazee.io is dedicated to providing a work environment of trust, transparency, and inclusion for everyone. As a fully remote company we offer flexibility when it comes to working hours and location. Here’s some other things you can expect from us.


What we’ll bring:

  • A fully distributed team of creative colleagues in a flat, open and transparent organization - Meet the team, or read our handbook
  • Flexible working hours, and time off in lieu when you work more than you should
  • Remote working 
  • 5 paid days off a year for conference attendance or education related commitments 
  • An annual education benefit of $1,500 or equivalent to dedicate to your professional development
  • An annual wellbeing benefit of $500 or equivalent to dedicate to your physical or mental health 
  • Your own tech budget with the freedom to choose your setup
  • Sweet, sweet Swag - Hoodies and other goodies 
  • Amazee Extreme! - After 3 years, you’ll get a month paid off work to undertake a mentally or physically challenging personal project of your choice.


So what’s next?: 


Apply! Send us your CV and cover letter showcasing who you are, your technical skills, and anything else you think we should know! If you’d like to find out more about amazee.io and the wider Amazee Group, then you can, here!

Thank You

Your application was submitted successfully.

  • Location
    Melbourne, Victoria
  • Department
    Client Services
  • Employment Type
    Full-Time Employee
  • Minimum Experience
    Experienced